Water Softener Servicing

Water Softeners Service & Repairs

We know from years of experience that the only way to keep customers satisfied is through our own dedicated service team, therefore all our engineers are employed by us. We offer a service to suit your demands, whether that is on a call by call basis, regular service contracts or just supplying parts, we are here to help.

All water softeners are designed to work quietly, efficiently and without fuss and for most of its lifespan will remain extremely reliable. We do recommend that a routine service is carried out every year to ensure continued efficient running, and that settings are checked and maintained and any small filters and seals are replaced to prolong the life expectancy of the whole unit.

With time raw water conditions change and the performance of a water softener will decline.  Regular service is essential to ensure that a water softener continues to perform in an efficient, cost effective and reliable manner and that your down-stream processes are protected from the damaging effects of hardness slippage. However, you must remember that this is dependent on how hard the unit is working – a smaller capacity unit working in a high water usage system will require more regular upkeep.

We service and repair many makes and models of water softeners. Many may be unavailable to buy now or indeed source replacement parts for, however you can call us on the number below for the details on which models we can help you with.

Contract Servicing – Preventive Maintenance Service

  • We offer a range of cost effective contract service options which can be tailored to your needs to ensure that your water softener remains operating as it should and extending its serviceable life.
  • As a service contract customer, you will be given preferential treatment for break-down and call-out service.

Water Softener Resin Replacement

  • Even with a well maintained system, the water softener resin bed will need to be replaced eventually. When that time comes we can pump out the old resin bed and replace it with new ion exchange resin to restore the performance of your unit.

Site Survey

For an instant quote for water softener servicing, that covers everything that will need to be done in order ensure that your system is clean and safe, please make contact.  We will conduct a site survey to ensure that our quotation is accurate and, should you wish to proceed, we will provide you with a full method statement and COSHH sheets before work commences.


Make Contact

Please click here to email us, or call either 01698 642 643 or 07715 554 820.  Our opening hours are Monday – Friday 09:00 – 17:00 hrs.